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Microsoft Programs Not Responding On Mac

Summary

Jan 22, 2017 Microsoft office stopped working on my mac. I can't open excel, powerpoint, or word, I have a mac book air -Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Excel for Mac crashes and slow performance FIXED Excel does not respond when using 'Save as Picture' WORKAROUND Excel prompts you to grant access to files and then hangs or shows a warning that it cannot open the.xlsx file because the format or extension is not valid Known issues, changed functionality, and blocked or discontinued features.

When you try to open a Word document on Mac document, Word stops opening. If you are faced with this issue and are willing to solve it, then follow the 3 solutions. If you have data loss problem after fixing the Word not opening issue, EaseUS Data Recovery Wizard for Mac can do you a favor.

On this page, we have collected three practical solutions that can help fix the 'Word Not Opening' error on Mac. And if you mistakenly removed a Word file on Mac, let reliable Mac file recovery software as recommended here for help. Check out how to fix the not opening Word file to accessible again:

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Repair DiskOpen Disk Utility > Select the primary hard disk on Mac and select 'First Aid' > Click 'Run'..Full steps
Fix 2. Remove Word PreferenceOpen 'Library' > Open 'Preferences' > Copy com.microsoft.Word.plist file to desktop..Full steps
Fix 3. Open and Repair WordStart Word > Click 'Open' on the File menu > Click 'Repair' on the Open button..Full steps
Fix 4. Recover Lost WordRun EaseUS Mac file recovery software > Scan mac drive > Restore lost Mac word file..Full steps

'Word 2016 on my Mac won't open. It flashes immediately by double-clicking and then closes unexpectedly. I didn't do anything or any change. How to fix it if Microsoft Word won't open at all?'

In addition to this situation, most users are also faced with these errors:

  • The application Microsoft Word quit unexpectedly
  • Microsoft Word cannot be opened because of a problem. Check with the developer to make sure Microsoft Word works with this version of Mac OS X

As Microsoft Word is widely used among people, owning some basic Word troubleshooting is recognized as an essential skill. Today you're going to learn three tricks in solving Word not opening on Mac. The given workarounds are applicable to all Word editions such as 2003, 2007, 2010, 2013 2016.

1. Run Repair Disk Permissions

Step 1: On the 'Go' menu, click 'Utilities'. Start the Disk Utility program.

Step 2: Choose the primary hard disk drive for your computer. Then, click the 'First Aid' tab.

Step 3: Click 'Run' to repair the disk volume errors and permissions. When it finishes, click 'Done'.

2. Remove Word Preferences

Step 1: Open 'Library'. Usually, click 'GO' > 'Go to the folder', then type ~/Library

Step 2: Locate a file named as 'Preferences'.

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Step 3: Find a file named as com.microsoft.Word.plist. Move the file to the desktop.

Start Word, and check whether the problem still occurs.

If the problem still occurs, exit Microsoft Word, and then restore the 'com.microsoft.word.prefs.plist' file to its original location. Then, go to Step 4.

The Office apps in the Mac App Store are production releases. Microsoft office mac app store. To see which version of Office you have installed on your Mac, open one of the apps, and look at the License text in the About dialog.Can I get Office Insider builds from the Mac App Store?No. Office 365, Office 2019, and Office 2016 use the same application and file names.

If the problem seems to be resolved, you can move the file to the trash.

Note: If you do not locate the file, the program is using the default preferences.

Step 4: Exit all Microsoft Office for Mac programs. Then, Click the Word icon. On the left, click 'Preferences'.

Step 5: Click 'File Locations'.

Step 6: Select 'User templates'.

Step 7: Locate the file that is named Normal, and move the file to the desktop.

You can also find the file named as Normal through this way: 'Library' > 'Application Support' > 'Microsoft' > 'Office' > 'User Templates' > 'Normal'

Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the 'Normal' file to the trash.

3. Try to Open and Repair Word

Step 1: Start Word. On the File menu, click 'Open'.

Step 2: In the Open dialog box, select the file that you want to open. Click the down arrow on the Open button, click 'Open' > 'Repair'.

Recover Deleted and Missing Word on Mac

Do not worry if the 'Word not opening' issue causes data loss disaster, you can recover unsaved Word document on Mac from its Temporary folder and AutoRecovery save. While for a deleted Word document on Mac, the easiest way of recovery is using a third-party Mac data recovery software.

EaseUS Data Recovery Wizard for Mac also recovers Word document that is missing, deleted or lost due to formatting, virus infection and other misoperation, and the best part of using the software to recover Word is being able to preview the file entirety.

Microsoft Programs Not Responding On Mac Download

Step 1. Select the location where your important Word documents were lost and click Scan button.

Step 2. EaseUS Data Recovery Wizard for Mac will start immediately a quick scan as well as a deep scan on your selected disk volume. Meanwhile, the scanning results will be presented in the left pane.

Step 3. By Path and Type, you can quickly filter the Word files you've lost earlier. Select the target files and click Recover Now button to get them back at once.

Most Excel users have experienced the problem of Microsoft Excel Not responding, freezing, getting stuck or crashing. You will find below the steps to fix Microsoft Excel not responding issue.

Microsoft Excel Not Responding

Introduced way back in 1985, Microsoft Excel has grown into one of the most popular, powerful and indispensable computer programs, used by workplaces all over the world.

However, Microsoft Excel can sometimes freeze up, stop working or even crash while working on large or complex spreadsheets.

On such frustrating occasions, you may see an error message reading “Excel is not responding”, or “Excel has stopped working.”

We are providing below a number of methods that can fix the issue of Microsoft Excel not responding on your computer.

1. Repair Microsoft Office

The problem of Microsoft Excel not responding might be due damaged or corrupted program files. This can be fixed by using the Repair option as available on your Windows computer.

1. Right-click on the Start button and click on Run.

2. In the Run Command Window, type appwiz.cpl and click on OK.

3. On the next screen, right-click on Microsoft Office and click on the Repair option.

Note: If the Repair option is not available, right-click on Change > select Repair in the pop-up and click on Continue.

Wait for the repair program to repair the Microsoft Office program.

2. Change Default Printer

Microsoft Excel can become unresponsive if it is unable to communicate with the default printer on your computer.

This can be fixed by temporarily switching the default printer on your computer to Microsoft XPS Document Writer.

1. Open Settings > click on Printers & Scanners.

2. On the next screen, click on Printers & Scanners in the left pane. In the right-pane, click on Microsoft XPS Document Writer and click on Manage.

3. On the next screen, click on Set as Default option.

After setting Microsoft XPS Document Writer as the default printer, open Microsoft Excel and see if it is now working properly on your computer.

3. Run Excel in Safe Mode

This method can help if the problem is being caused by a Plug-in or an Add-on program.

1. Right-click on Start button and click on Run.

Note: You can also press Windows + R key to open the Run Command window

2. On the Run command window, type excel.exe /safe and click on OK to start Microsoft Excel in Safe Mode.

3. Now try opening the particular Non responsive Excel File again.

If this method helps in fixing the problem, you can follow the next method as provided below to disable the Add-in programs on your computer.

4. Disable Add-Ins & Plug-ins

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Follow the steps below to disable Plug-ins and Add-in programs.

1. Right-click on Start button and click on Run.

2. In the Run Command Window, type excel.exe /safe and click on OK to start Microsoft Excel in Safe Mode on your computer.

3. Once you are in Microsoft Excel, click on the File tab in top menu bar > scroll down and click on Options.

Note: In older versions of Excel, click on File Icon > Excel Options button

4. On the next screen, click on the Add-ins in the left pane. In the right-pane, select Excel Add-ins and click on the Go… button.

5. On the Add-Ins screen, uncheck the little box next to the active Add-Ins and click on OK to save.

Programs Not Opening

After disabling Add-Ins, restart Microsoft Excel and see if the problem of Microsoft Excel Not Responding is now fixed.

In case the problem is fixed, try to isolate the particular Add-in that is causing problems by disabling the Add-Ins one by one.

Particular Microsoft Excel File Not Responding

In this case, the problem appears to be confined to a particular Spreadsheet and the Excel Program itself is working fine.

In many cases, this problem can be fixed by clearing conditional Formatting from the spreadsheet.

1. Open the Excel File that is getting stuck on your computer.

2. On you are in the file, click on Home > Conditional Formatting > Clear Rules > Clear Rules From Entire Sheet.

Finder Not Responding

This will clear Conditional Formatting from this particular sheet.

3. Now, select other Tabs (in case you have any) from the bottom of the sheet and clear Conditional Formatting in those sheets as well.

4. Save this Excel File with a New Name, so that the original Excel File will also be available on your computer. You will be able to make use of the original File, in case required.

If this fixes the problem, it confirms that the file is getting stuck due to conditional Formatting.

The next step would be to narrow down the problem to a particular sheet or section of the File and apply corrections as required