Microsoft Outlook Mac Email Disappears From Sent Folder
Aug 28, 2010 I send the email, I see it in sent folder, I see it has arrived in my Hotmail account, I close and re open Outlook and the sent mail is gone from the sent folder. Some emails that I send do show up in the sent folder (and stay there) and some just disappear as soon as I restart Outlook. Jan 08, 2015 Outlook 2013 'sent' emails disappearing into the ether. But there are no emails in the sent folder and the recipients never received the emails.
This almost always is a result of a compromised account. You should change the password immediately.
Usually you can find the message by doing a search on the entire mailbox - often they are put in folders you wouldn't even think to look in.
You should look for rules in both Outlook and OWA that are moving the emails.
Auditing in the Security & Compliance center will let you run a report on IP's that accessed the mailbox - look for unknown addresses.
Another possibility, though rare, is the user setup an email account at home or on a phone and unwittingly set it up for POP3 which would delete the emails after retrieval.
> Several times I have opened a folder & the stored mail is there-- but disappeared as I looked at it.
> I didnt do any key operations or anything the mail simply disappears upwards off the screen.
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That sounds like Outlook is set to show some X days of mail. For example, if your Outlook is set to show the last 7 days of mail, when you open a folder, Outlook shows the content of that folder then it does the checking. If there's anything older than 7 days, they'll disappear (not shown). They're not deleted from the mailbox. Just a guess.
Outlook Email Disappears From Inbox
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