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Microsoft Autoupdate Mac Cannot Connect To Update Server

  1. 2016-1-5  Describes the improvements and fixes that are included in Microsoft AutoUpdate for Mac 3.4.0. This update was released on January 5, 2016.
  2. 2018-11-18  Hello All, I have been running Mac Office 2011 on a Mac under Hi Sierra OS. Because of a software problem with the Mac I needed to reinstall the Office suite from my distribution disks (and product. Autoupdate cannot connect to the update server Hello All. The page you reference also has the current (64 bit) Microsoft Autoupdate.
  3. AutoUpdate cannot connect to the update server Although I waited for different times, days, weeks I am not able updating my Office:mac2008 package. My hardware is: MacBook Retina, 12inch, early 2015.
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Enroll your macOS device with the Intune Company Portal app to gain secure access to your work or school email, files, and apps.

2012-3-31  Windows Server IPv6. (Apple updates, browser installations, software activations, etc) until I tried to update Microsoft Office for Mac 2011: AutoUpdate cannot connect to the update server. The server might be too busy, or there might be a problem with your network connection. Wait a few minutes and then try again.

Organizations typically require you to enroll your device before you can access proprietary data. After your device is enrolled, it becomes managed. Your organization can assign policies and apps to the device through a mobile device management (MDM) provider, such as Intune. To get continuous access to work or school information on your device, you must configure your device to match your organization’s policy settings.

This article describes how to use the Company Portal app for macOS to enroll, configure, and maintain your device so that you meet your organization's requirements.

What to expect from the Company Portal app

During initial setup, the Company Portal app requires you to sign in and authenticate yourself with your organization. Company Portal then informs you of any device settings you need to configure to meet your organization's requirements. For example, organizations often set minimum or maximum character password requirements that you'll be required to meet.

After you enroll your device, Company Portal will always make sure that your device is protected according to your organization's requirements. For example, if you install an app from an untrusted source, Company Portal will alert you and might restrict access to your organization's resources. App protection policies like this one are common. To regain access, you'll likely need uninstall the untrusted app.

If after enrollment your organization enforces a new security requirement, such as multi-factor authentication, Company Portal will notify you. You'll have the chance to adjust your settings so that you can continue to work from your device.

To learn more about enrollment, see What happens when I install the Company Portal app and enroll my device?.

Get your macOS device managed

Use the following steps to enroll your macOS device with your organization. Your device must be running macOS 10.12 or later. Microsoft yi baiti free download.

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Throughout this process, you might be prompted to allow Company Portal to use confidential information that's stored in your keychain. These prompts are part of Apple security. When you get the prompt, type in your login keychain password and select Always Allow. If you press Enter or Return on your keyboard, the prompt will instead select Allow, which may result in additional prompts.

Install Company Portal app

  1. Go to Enroll My Mac.
  2. The Company Portal installer .pkg file will download. Open the installer and continue through the steps.
  3. Agree to the software license agreement.
  4. Enter your device password or registered fingerprint to install the software.
  5. Open Company Portal.

Important

Microsoft AutoUpdate might open to update your Microsoft software. After all updates are installed, open the Company Portal app. For the best setup experience, install the latest versions of Microsoft AutoUpdate and Company Portal.

Microsoft Autoupdate Mac Cannot Connect To Update Server Download

Enroll your Mac

  1. Sign in to Company Portal with your work or school account.

  2. When the app opens, select Begin.

  3. Review what your organization can and can't see on your enrolled device. Then select Continue.

  4. If prompted to, enter your device password on the Install management profile screen.

  5. On the Confirm device management screen, select Open System Preferences.

  6. Your device's system preferences will open. Select Management Profile from the device profiles list and then select Approve > Approve.

  7. Return to Company Portal and select Continue.

  8. Your organization might require you to update your device settings. When you're done updating settings, select Check settings.

  9. When setup is complete, select Done.

Troubleshooting and feedback

If you run into issues during enrollment, go to Help > Send Diagnostic Report to report the issue to Microsoft app developers. This information is used to help improve the app. They'll also use this information to help resolve the problem if your IT support person reaches out to them for help.

After you report the problem to Microsoft, you can send the details of your experience to your IT support person. Select Email Details. Type in what you experienced in the body of the email. To find your support person's email address, go to the Company Portal app > Contact. Or check the Company Portal website.

Additionally, the Microsoft Intune Company Portal team would love to hear your feedback. Go to Help > Send Feedback to share your thoughts and ideas.

Unverified profiles

When you view the installed mobile device management (MDM) profiles in System Preferences > Profiles, some profiles might show an unverified status. As long as the management profile shows a verified status, you don’t need to be concerned.

The management profile is what defines the MDM channel connection. As long as the management profile is verified, any other profiles delivered to the machine via that channel inherit the security traits of the management profile.

Updating the Company Portal app

Updating the Company Portal app is done the same way as any other Office app, through Microsoft AutoUpdate for macOS. Find out more about updating Microsoft apps for macOS.

Next Steps

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Still need help? Contact your company support. For contact information, check the Company Portal website.

AutoUpdate 3.0.5 was installed with the last Office update a few days ago. Microsoft has backed off from the mess it made with a new version of AutoUpdate you can download now. The problem only happens if you're using both the Office 2016 preview Microsoft has posted as well as Office 2011.

Once you installed the previous version of AutoUpdate, you'd find that it would locate but would be unable to install an update to Office 2011. What's worse, the AutoUpdate program would grab lots of memory and generally make a mess of things. People were running into this problem:

To get past it, the easiest thing to do is to to run AutoUpdate again. It'll find the updated version of itself and install it. To do so, just select the 'Check for Updates' option in the Help menu of any open Microsoft application.

If that doesn't work, or if you don't trust AutoUpdate to do the right thing, you can download the latest updater from Microsoft's web site and install it yourself. That'll download to your Downloads folder as a .pkg file.

How to run the AutoUpdate installer

  1. Double-click on 'Microsoft AutoUpdate 3.0.6.pkg' to launch the installer.
  2. Click Continue.
  3. Click Continue again to install it to your Mac's hard drive.
  4. Click Install.
  5. Enter your administrator password and click Install Software.
  6. After it's done click the Close button.

That's it.

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